Data Privacy

At WDR PRO’s, we take your personal privacy seriously. We collect and share only the information necessary to perform emergency water mitigation services and process your insurance claims safely.

Data We Collect

• Your name, contact phone number, and physical property address for dispatching crews.
• Your insurance carrier name and policy number for claim coordination.
• Thermal camera scans, relative humidity readings, and photos of structural damage.
• Daily moisture logs and dry logs compiled during the structural dry out.

How We Share Your Information

• We submit dry logs and damage photos directly to your insurance adjuster to secure claim approval.
• We share billing data with our secure estimating software systems.
• We do not sell your physical address or phone number to third-party marketing companies.
• We secure your records in our database to verify drying standards in case of future real estate transactions.

Data Security Compliance

We secure all digital dry logs, structural photos, and billing documents using encrypted cloud servers. Access to your information is restricted to our office managers and the insurance adjusters assigned to your water claim.